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Service Analytics & Quality Analyst (m/f/d) Fix term contract (18 months)
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The job - at a glance
Who we are
We are a truly international team and proud to play a central role in securing the electricity supply for Europe. As one of the leading Regional Coordination Centre (RCCs), we and our partners, provide integrated services to 16 electricity transmission system operators (TSOs) and their control centers in 12 European countries. Our network security assessment and capacity calculation procedures, play an incremental role in securing the operational security of the European power system every hour of the day, around the clock.
Working with us
We are a smart and highly skilled bunch of people from more than 35 countries: In our team, we don't just pay lip service to diversity – we live it every day. What unites us, is the real motivation to develop and contribute to new ways and new standards for a secure energy supply in Europe. We actively work with our culture and use our company behaviours as compass for our performance.
Working with us
We are a smart and highly skilled bunch of people from more than 35 countries: In our team, we don't just pay lip service to diversity – we live it every day. What unites us, is the real motivation to develop and contribute to new ways and new standards for a secure energy supply in Europe. We actively work with our culture and use our company behaviours as compass for our performance.
We don't just offer a great job - also great benefits
We strive to provide TSCNET employees with an inspiring benefits experience, focused on supporting their physical, financial, and emotional wellbeing.
Financials & Personnel Development
- Competitive compensation
- Performance driven bonus payment
- Annual Salary Review
- Self-care budget monthly tax-free to use for supermarkets and shops
- Attractive company pension scheme with company support
- Eligibility for shopping-benefits through ‘Corporate Benefits’
- Individual personnel development with defined annual training budget
- Relocation service for international new joiners
Flexibility & Family
- Hybrid work model to support individual flexibility - on average 2 days mobile working /3 days office work
- Work from anywhere: Workation worldwide for up to 20 days a year
- Part time working models
- Cover of 10 days child-sickness per child and several special leave options
Health & Wellbeing
- Hotline to certified psychologists for mental health support and assurance
- We have processes in place for both physical and mental health support
- Support of company doctor for selected screenings and vaccinations
- Bicycle leasing programme
- Coffee & tea and fresh fruit
- Plenty of staff events throughout the year
We don’t just offer a great job – also great benefits
- A competitive salary package with performance-based pay and attractive compensation for contributions to the retirement scheme
- Financial and practical relocation assistance for employees from abroad to help them get started in Germany
- Individual development and training plans with dedicated budget
- We prioritize health: A positive working environment, 24/7 hotline for enhanced mental health, bike leasing, coffee & tea and fresh fruit
- Plenty of staff events throughout the year
This is what your day will look like
- Drive improvements in data quality through analysis and collaboration
- Continuously improve TSCNET’s service portfolio on the basis of more accurate forecast data and enhanced visualisation
- Specify, implement and use different monitoring solutions to improve services
- Analyse the quality of the UCTE / CGMES power grid models using load flow tools and scripts
- Provide technical support and consultancy to our customers for the implementation
- of improvements in their grid models (for both UCT and CGMES)
- Coordinates and continuously improves the stakeholder reporting based on customer requests
- Assesses the quality of services by performing regular reporting activities towards internal and external stakeholders
- Support the integration of new services and tools in the daily operational business
- Respond to ad-hoc analyses requests and reported issues
You come with
- Bachelor’s or Master’s degree in electrical engineering or in a relevant field
- 3+ years of experience in the energy business
- Strong knowledge of grid fundamentals, power system grid modelling, data formats (e.g. UCTE DEF, CIM/CGMES) and load-flow analysis (e.g. PowerFactory, PandaPower, PowSyBl)
- Experience with data visualization tools (e.g., Matplotlib, plotly, PowerBI) and data processing (e.g., pandas, NumPy) is an advantage
- Experience with requirements engineering, quality management, data quality management or incident/problem management is an advantage
- Proven experience with Python programming language
- Analytical thinking, structured working style, and strong willingness to learn new tools and engineering methods
- Dedication to quality and customer satisfaction
- Excellent verbal and written communication skills in English
Why Join Us?
At TSCNET, we play a critical role in ensuring a stable and secure energy grid in Europe. Together with our other RCC partners, by managing grid capacities and coordinating preventive measures, we’re actively making the energy transition possible.
What makes working with us special?
We offer a dynamic, collaborative environment where you’ll be part of a global international team—with over 40 nationalities and counting! Our work in the RCC sector is diverse, requiring a unique combination of expertise, and we’re always on the lookout for passionate professionals who take their work seriously.
If you’re seeking a chance to grow both personally and professionally—while also making lasting connections with your colleagues—this is the place for you.
What are you waiting for?
Follow your aspirations and explore our exciting job opportunities
and become part of something remarkable!
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