“IT infrastructure is the beating heart of the organisation,” says Michael Klazema, an American expert on digital consulting and technological innovation. So, the fact that our IT Infrastructure Services division has picked up speed over the past few weeks is fitting. With the newly hired Jeffrey Morales, there is now also an IT Service Manager at TSCNET Services. The 33-year-old comes originally from Manila, capital of the Philippines, which has also been called “The Pearl of the Orient Sea” since the middle of the 18th century.
In Manila, Jeffrey completed a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines. After nine years, he began his Master of Science studies in Management at the Technical University of Munich (TUM, Technical University Munich), which he almost completed in the meantime – mostly alongside his full-time job. Jeffrey has 12 years of professional experience, that involves moving across the world from Manila to Singapore to New York to Frankfurt and now to Munich. He started his career in Manila right after university. After three years at HP & SunPower Philippines, the Swiss bank UBS hired him as an expat and brought him to Singapore. Later he joined Singapore Telecommunications (Singtel) and spent considerable amount of time in New York for business development projects with lots of flights between the American East Coast and the coast of Malaysia.
“Challenging the status quo” finally led our new co-worker to Germany. Here he worked for the Bavarian government and learnt German in a hurry – from the problem that hardly any of his fellow workers spoke English well enough, he made an advantage. “Learning the local language is a sign of respect,” says Jeffrey. And it greatly facilitates integration in the new home country. Now the fervent blogger studied and speaks five other languages in addition to German and Filipino as his mother tongue: English, Japanese, Korean, Spanish and a little French. No wonder good friends call him a “polyglot engineer”.
Helpful around the globe
The travel enthusiast has already visited 45 countries – in just nine years. In 2015, he completely circumnavigated the world – from the Maldives via Singapore and the Philippines to China, then via Alaska and through the USA via Great Britain and continental Europe to Georgia and finally via South Korea back to the Philippines. Travelling educates and helps to reflect. “The more I see different people from different walks of life of different cultures, the more I see myself as just a speck of life, it humbles you,” Jeffrey describes it. “And the less importance you give to troubles and stress.”
As IT Service Manager at TSCNET, Jeffrey wants to help the company exploit its potential, especially for its customers. He wants to create changes: With a personal touch, he wants to get involved and help make the processes more efficient – he never wants to be the “loudest voice in the room”, but always “one of the most effective”.
Jeffrey also wants to change things for the better outside of his work – which is why he has often volunteered for organisations that are committed to improving the lives of people in need. “We only have one life to live, so it’s better to use it wisely,” he says. “Filipinos are known for their helpfulness and for caring for their fellow human beings,” writes the magazine “Inquirer” – our new arrival seems to be a prime example of this.
33-year-old Jeffrey Morales joined TSCNET Services as IT Service Manager