A polyglot engineer eager for change

17.10.2019

“IT infrastructure is the beating heart of the organisation,” says Michael Klazema, an American expert on digital consulting and technological innovation. So, the fact that our IT Infrastructure Services division has picked up speed over the past few weeks is fitting. With the newly hired Jeffrey Morales, there is now also an IT Service Manager at TSCNET Services. The 33-year-old comes originally from Manila, capital of the Philippines, which has also been called “The Pearl of the Orient Sea” since the middle of the 18th century.

In Manila, Jeffrey completed a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines. After nine years, he began his Master of Science studies in Management at the Technical University of Munich (TUM, Technical University Munich), which he almost completed in the meantime – mostly alongside his full-time job. Jeffrey has 12 years of professional experience, that involves moving across the world from Manila to Singapore to New York to Frankfurt and now to Munich. He started his career in Manila right after university. After three years at HP & SunPower Philippines, the Swiss bank UBS hired him as an expat and brought him to Singapore. Later he joined Singapore Telecommunications (Singtel) and spent considerable amount of time in New York for business development projects with lots of flights between the American East Coast and the coast of Malaysia.

“Challenging the status quo” finally led our new co-worker to Germany. Here he worked for the Bavarian government and learnt German in a hurry – from the problem that hardly any of his fellow workers spoke English well enough, he made an advantage. “Learning the local language is a sign of respect,” says Jeffrey. And it greatly facilitates integration in the new home country. Now the fervent blogger studied and speaks five other languages in addition to German and Filipino as his mother tongue: English, Japanese, Korean, Spanish and a little French. No wonder good friends call him a “polyglot engineer”.

Helpful around the globe
The travel enthusiast has already visited 45 countries – in just nine years. In 2015, he completely circumnavigated the world – from the Maldives via Singapore and the Philippines to China, then via Alaska and through the USA via Great Britain and continental Europe to Georgia and finally via South Korea back to the Philippines. Travelling educates and helps to reflect. “The more I see different people from different walks of life of different cultures, the more I see myself as just a speck of life, it humbles you,” Jeffrey describes it. “And the less importance you give to troubles and stress.”

As IT Service Manager at TSCNET, Jeffrey wants to help the company exploit its potential, especially for its customers. He wants to create changes: With a personal touch, he wants to get involved and help make the processes more efficient – he never wants to be the “loudest voice in the room”, but always “one of the most effective”.

Jeffrey also wants to change things for the better outside of his work – which is why he has often volunteered for organisations that are committed to improving the lives of people in need. “We only have one life to live, so it’s better to use it wisely,” he says. “Filipinos are known for their helpfulness and for caring for their fellow human beings,” writes the magazine “Inquirer” – our new arrival seems to be a prime example of this.

33-year-old Jeffrey Morales joined TSCNET Services as IT Service Manager

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The power of data in Gothenburg

27.09.2019

OSIsoft is a well-known manufacturer of application software for real-time data management, called PI System. On the second day of this year’s OSIsoft “PI World” user conference in mid-September in Gothenburg, Sweden’s second biggest city, the focus was on utilities and energy management in particular. One of the speakers on this day was Gábor Bús, Lead Data Visualisation & Analyses in our Service Operations business unit.

The topic of the Hungarian-born was “The Power of a Single Integrated Database”. He drew attention to the great responsibility of the 43 power transmission system operators (TSOs) in Europe. TSCNET Services enables them to bridge the huge differences in the characteristics and processing of their vast amounts of data. Several applications are hosted in different environments and work with different virtual identifiers that refer to the same physical network element, such as power lines or substations. Only the standardisation of the virtual identifiers and their storage in a single integrated data system makes it possible to use them effectively.

On the basis of predefined use cases, the experts at TSCNET have developed a total of 205 analysis templates, 13 notification templates, eight PI Vision displays and two ProcessBook displays to support and raise the efficiency of the operational activities. An early warning system for the Congestion Management service is also constantly being experimented with the help of machine learning and artificial intelligence. Gábor’s presentation and a recording of the speech are available freely.

At this year’s OSIsoft “PI World” in Gothenburg, Gábor Bús held a presentation on “The Power of a Single Integrated Database”

Linkup
> OSIsoft PI World, presentation page and video (html)

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New hire: Oscar-worthy move to Service Operations

14.03.2019

When the Academy Awards were ceremoniously given in Hollywood at the end of February, we at TSCNET Services had a relaxed time leaning back: We already had our Oscar. And as the “Roma” director Alfonso Cuarón, probably the most undisputed winner of this year, reminded of his home country Mexico, we were also on the bright side: Mexico indeed is also the birthplace of Oscar F. Muñoz, the new Senior Service Analytics & Quality Manager in our Service Operations unit.

Oscar was born 43 years ago in Mexico City, with officially just under nine million inhabitants one of the world’s largest cities. The connection to electric power was already there: His father was an electrical technician, and at the age of twelve Oscar chose electricity as a school subject. After graduating from the Instituto Politécnico Nacional with a bachelor’s degree in electrical engineering and energy systems, he went to the USA to earn his Master of Science at the University of Illinois at Urbana-Champaign. After about two and a half years as an electrical design engineer and then as a bids & proposals engineer for medium and low voltage equipment, Oscar worked for 16 years in the development of software for use in the analysis, simulation and visualisation of electrical networks, first in the USA, then in Tübingen, Baden-Württemberg.

At the end of 2018, Oscar signed up for TSCNET Services. “I was interested in a career transition from conceiving and implementing software tools for power systems to the utilisation of such software in direct applications within the environment of transmission system operators,” he explains. In Munich, his ambitious goal is to combine his education, his skills, and his many years of experience to contribute to the improvement and development of processes and tools for the analysis and visualisation of complex large-scale power systems. Hollywood, please make a note of this – it sounds like some award-winning deeds again.

Oscar F. Muñoz is the new Senior Service Analytics & Quality Manager in the Service Operations unit

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Welcome, Miloš! “This time next year…”

09.08.2018

It is a pleasure to adorn oneself with the light figures of an entire guild. In our case there is one at the very top: the inventor and electrical engineer Nikola Tesla, according to “Encyclopedia Britannica” one of the ten most fascinating personalities in human history and for many “The Genius Who Lit the World”, as a documentary film about him was called. With Miloš Stojković, the new Senior IT Application Manager in our IT Services team, comes another pinch of Tesla to TSCNET Services. Miloš finished the Electrotechnical High School “Nikola Tesla” in Belgrade, Serbia, before completing his studies at the Faculty of Electrical Engineering / Power Systems at the university there.

He also shares something else with the legendary electricity pioneer: Miloš got around a lot in his profession – since the end of his studies in 2004 he has worked in a total of 15 different countries on almost 60 projects ranging from the “Azerbaijan-Georgia-Turkey Power Bridge Project” via “System Analyses for Connection Study of a Thermal Power Plant” through to the “Study of Technical Solution for the Connection of a Wind Farm”. The past seven and a half years he worked with the Electricity Coordinating Center in Belgrade. IT and software usually played a central role. He should therefore have all the necessary prerequisites for his new role in our company as one of the product owners for the new system tools development. And he has ambitious goals: Miloš chose TSCNET because “here I can put most of my expertise into the balance to bring about a real improvement in an eclectic way”.

This leads us straight to Miloš’ favourite TV series: “Only Fools and Horses”. The sitcom is considered the most popular British series of all time. It is about two brothers and their grandfather and their not that successful attempts to earn as much money as possible with dubious businesses in the shortest possible time. A standard phrase of Derek „Del Boy“ Trotter, one of the three shady-looking characters, is one of our new co-worker’s favourite quotes: “This time next year…” We look forward to seeing what Miloš and his colleagues can achieve in the next 12 months in terms of tangible improvements for TSCNET customers and the European power transmission grid. “Only Fools and Horses” again comes with a suitable quote that became commonly used: “He who dares, wins!” – for this maxim also applies to completely serious and righteous undertakings.

TSCNET Services has welcomed Miloš Stojković as the new Senior IT Application Manager in the IT Services team

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Triple hire for our team

06.02.2018

Getting the right people on board is a cornerstone of development and quality. TSCNET Services has further strengthened its team with three new hires to support growing demand for services and expertise (on the picture from the left to the right): Maja Markovic, Gabor Maroti, and Bojana Mihic.

Until fairly recently, the new Operations Manager in our Service Operations team, Bojana, was working at the Development and Strategy department of EMS (Elektromreza Srbije), the Serbian power transmission system operator (TSO). There she was in charge of Connection Studies and Network Codes Implementation. Along the way, Bojana was not only involved in ENTSO-E activities as a member of the working group Connection Network Code (CNC) and as the National CNCs Link Person (NCLP), but also worked with  organisations such as the Institute of Electrical and Electronics Engineers (IEEE) and Conseil International des Grands Réseaux Électriques (CIGRE) where she gained international experience and knowledge about transmission systems in different countries including some that TSCNET Services is working for. After three years she decided it’s a time for change: “Joining TSCNET is a great opportunity to expand my practical knowledge and operational experience when there is a significant share of renewable energy,” says Bojana. “Developing new methodologies and handling everyday operational challenges while meeting the needs of the different transmission systems, TSCNET is setting new steps in regional security coordination. This is what makes it an excellent choice on my path to becoming a skillful and accomplished Power System Engineer.”

The two other arrivals boost our IT Services team: Maja Markovic as a Senior IT Application Manager and Gabor Maroti as an IT Test Analyst. Maja is an experienced power engineer with nearly twelve years in power systems modeling, analyses, and software development. She was in on the go-live of SCC, the Regional Security Coordinator (RSC) in Southeast Europe, and was a part of the team developing the EMF (European Merging Function) tool deployed by SCC and several European TSOs. “Being one of the experts of ENTSO-E’s Work Package 4 afforded me a deeper insight into establishing business processes and procedures across Europe integrating all TSOs and RSCs to reach the common goals,” says Maja. “I’ve unraveled the secret of moving forward pretty soon: To work closely with all parties concerned and keep the teams motivated, well informed, challenged and goal oriented.”

Losing track of his goals is not in Gabor’s DNA. The power engineer and graduate from the Budapest University of Technology and Economics (BME) brings significant experience as a Tester and System Engineer. He was also concerned with high voltage systems and passed three ISTQB (International Software Testing Qualifications Board) exams during the years. Then Gabor concluded that he wanted to work abroad. “The open position at TSCNET in Munich, for me, meant the opportunity to combine two of my favourite fields of interest: Electric networks and testing. I immediately knew that I want to be part of this,” explains Gabor. First impressions proved right: “As I’m getting more and more familiar with this company, the colleagues, and their passion for what they are doing, I can proudly state that this is the best that could happen to me.”

We are pleased to welcome you, Bojana, Maja, and Gabor! We all will contribute our share to make the new employees’ time with TSCNET Services positive, affirming, and exciting.

TSCNET Services has welcomed three new employees: Maja, Gabor, and Bojana.

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A new way of learning: TSCNET Academy!

03.10.2017

Sharing knowledge and experience with our customers is an essential objective of TSCNET Services and might easily be considered as one of the cornerstones of TSCNET’s mission. Our customers have diverging individual interests and aspirations, and a corresponding educational technology has to comply with these client requirements. A fitting tool had to be created and this is how our e-learning project was born!

Anywhere, anytime learning
At TSCNET we have decided to develop an e-learning programme providing individualised professional training and expert support. While e-learning can essentially be understood as network-enabled transfer of knowledge and skills, a specified e-learning solution corresponding with the high demands of TSCNET has to guarantee appealing training possibilities available to everyone, independent of time and place. Thus, the educational technology of TSCNET utilises multiple strategies for imparting knowledge in an individual manner to varied interested parties.

We started working on the e-learning project in early 2017. Initially, the focus lies on providing interactive training courses by means of a time and location-independent platform that is available for a large audience. In doing so, we follow the principles of blended learning and have created an education programme combining online digital media with traditional teaching methods. Learning has never been easier.

Take a look around TSCNET Academy!
Our e-learning solution has been designed for 300 TSC users from our member TSOs and for TSCNET employees. The project’s main component is a versatile Learning Management System. The first e-learning course with which the system is equipped deals with the MRA procedure. This 60-minute course familiarises our users with the complete MRA procedure by allowing them to carry out simulations and do-it-yourself exercises. And what is the most important –  everyone can learn at his own pace! The second e-learning course on GSK functionality is already in development. It is foreseen to be launched in early December of 2017.

Apart from being a training tool for our customers, the e-learning platform is destined to sustain TSCNET’s organisation, by supporting internal trainings for our employees, e.g. exercises on office safety and ISMS procedures. Feel free to visit and experience our TSCNET Academy!

> Visit TSCNET Academy e-learning platform (html)

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