Soft skills training for concrete goals

12.08.2019

“Soft skills get little respect, but they will make or break your career,” says Peggy Klaus, a best-selling author and communication and leadership coach. We at TSCNET Services take a similar view. “We highly believe in the importance of continuous learning and growing together,” explains Aanchal Sood, HR & Development Manager and responsible for the TSCNET Academy with its training opportunities. The latest training is a good example of both our commitment and the opportunities we offer our employees.

At the beginning of July, one third of our employees took part in a tailor-made training programme in a well-equipped hotel directly at Lake Starnberg, about one-hour drive south of Munich. The two-day training was focused communication, team building, awareness, and diversity. A similar training was organised at the end of May and another batch is planned for September 2019 as well – this way all our employees get the opportunity to attend the programme and learn in a nice interactive environment with their colleagues. The training received first class ratings from the participants and enriched our workplace environment.

Impulses in a new environment
“When I look back at the training,” says Gopi Jayasurian, who recently joined as Junior Operations Manager, “I would see it as an overall learning experience in a professional yet very serene environment with beautiful nature around it. I think we all realised the importance of emotional intelligence and mindfulness for teamwork and organisation”. He also appreciated the direct communication and the exchange with his new co-workers. “I could not have asked for a better start than this!” emphasises Gopi.

One of Gopi’s new colleagues is business analyst Irina Boiarchuk, who has been with TSCNET Services for more than a year and a half. “For me, the training was a great refreshment through the new environment and the open, creative and motivating atmosphere,” she states. It was already her second soft skills training with us. “I have been able to further develop existing skills and gain new experience at the same time.” Irina especially liked the very lively teambuilding activities and the opportunity to get to know her colleagues and their so different personalities even better. She also gave high praise to the external trainers from High Balance, a local coaching and training provider.

All for one and one for all…
Its founder Nicola Rohner, dedicated to “holistic training and coaching”, was one of them – as often before. “Once again, we had an awesome training session in which we were able to work on the individual potential of the employees as well as grow together as a team,” she concluded. Working in such a fast growing and diverse company with so many different backgrounds and cultures is both a challenge and a wonderful opportunity. “In such a situation, being able to change perspectives and respect each other’s individual characteristics is not just nice to have, but an essential factor. But this is also one of the reasons why I enjoy working with TSCNET so much – the team’s unconditional will to change things and themselves for the better.” This by the way is exactly what we will try to do again with our future training offers.

TSCNET Services believes in first-class training and personal development (private pictures from training participants)

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New Project Manager in Portfolio Management

08.08.2019

The origin and meaning of the name Monica are not fully clarified. It could come from the Greek Monos and mean something like “unique”, or from the Latin Monachus for “monk”. Both should be fine in the case of Monica Fabi, the new Project Manager in the Portfolio Management business unit. It’s simple with the monks – the city of Munich is named after the monks and therefore has a very similar name in Italian: Monaco. And the “unique” we adopt for Monica’s professional skills.

Born in Rome, she has been working in IT for around 20 years, mainly in application development and maintenance, and has mostly worked in international teams. The 46-year-old has been living in Munich for several years now and loves meeting people from all over the world and talking to them about their different habits and cultures. That’ s why TSCNET Services is the right place for her.

Monica studied mathematics at La Sapienza University in Rome and holds a Project Management Professional certification from the Project Management Institute (PMI), the world’s largest project management organisation. She wants to use her experience and knowledge to help her new co-workers cope with the many challenges that projects present, from deadline pressure and task volume to budget. Ultimately, it’s all about customer satisfaction, explains Monica. “I want to contribute to the growth and success of the company – and continue to enjoy my work,” she adds.

Next to work, she enjoys reading, trekking, visiting art museums and studying new methods and techniques related to her discipline. Even the museum trips could prove helpful: “Being a Project Manager is like being an artist, you have the different coloured process streams combining into a work of art,” as her well-known colleague Greg Cimmarrusti puts it.

Monica Fabi, the new Project Manager in the Portfolio Management business unit (picture: TSCNET Services)

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New hire: Fledgling artist bridging the gap

06.08.2019

“He is always pleasure working with and he has shown tremendous responsibility and sense of delivery with a strong technical strength,” writes one of his former superiors on a well-known international professional platform. We at TSCNET also believe in his qualities and are pleased to introduce him as the new Solution Architect in the Business Unit Service Development: Krishnakumar Srinikethan Gaddam, Krishna for short.

Born in India, he completed his Bachelor of Engineering in Computer Science in 2006 and most recently worked for various companies in Germany and Belgium as a Technical Architect and as a Business Analyst respectively SOA Solution Architect. In our team, he wants to act as a bridge between business with TSOs, other RSCs, and ENTSO-E on the one hand, and IT on the other. He sees an important focus of his work in streamlining and governing IT provision using architectural principles.

Krishna chose our company not only because he is interested in the field of energy. He is convinced that the IT evolution is still in its fledgling stages compared to other industries, “so I have the opportunity to explore, learn, develop and articulate the best of the IT practices,” he says. That is something his new co-workers certainly can endorse!

TSCNET has welcomed Krishna Gaddam as the new Solution Architect in the Business Unit Service Development (picture: TSCNET Services)

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Vigour and wisdom – welcome, Kristóf and Ana!

08.07.2019

One male, the other female, one with decades of professional experience, the other with only three years in the profession at the beginning of her career – the two new hires in the Service Development Business Unit seem to be exemplarily diverse.

Let’s start with Kristóf Almási, the new Senior Business Implementation Manager. The 55-year-old Hungarian is well-known to many in our industry: For around 30 years he worked for one of our shareholders, the national electricity transmission system operator (TSO) MAVIR and its predecessor company. During this time, Kristóf also completed his MBA at the Technical University of Budapest, where he also earned an MSC in Electrical Power Engineering and a postgraduate MSC in Development Engineering. At MAVIR he has been involved in network operation planning since 2001, including network modelling and calculation, system protection, and international cooperation.

Assured of a good future
“For me, TSCNET is the company of the future that shapes the processes of the future,” says Kristóf, explaining why he moved here and thus abroad for the first time. In his function, he is primarily concerned with the implementation of new or changed tasks arising from the various requirements of the European institutions. The first task is the harmonisation of the system defence and restoration plans of the TSOs in cooperation with ENTSO-E. His experience and the fact that he knows the perspective of a TSO like the back of his hand are worth their weight in gold.

Is there anything else special about him? Definitely. He likes cycling, hiking, rowing and skiing – “with less and less intensity and more and more caution as I age,” he adds. He is a hobby musician, has been singing in a choir since his childhood and can even play the organ. And with one special aspect he has a real unique selling point: he is at least currently the only grandfather at TSCNET Services.

Don’t let the ball hit the ground
Ana Žanetić has been staffed as Business Analyst. In this function, the 28-year-old Croatian wants to continuously increase the efficiency of our company together with all her colleagues. After completing her Master’s in Electrical Power Engineering in 2015, Ana worked in planning and preparing the production of electrical generators and later as a software analyst for MES (Manufacturing Execution System) software and Business Intelligence Developer. At TSCNET, she can perfectly combine her professional interests in Power Systems and Business Analysis. And after work? Then she just loves to play volleyball (and is looking forward to some of her new colleagues on the court).

“A healthy mix of youthful vigor and traditional wisdom can give your business both stability and innovation,” writes the “D!gitalist Magazine”. We are delighted that with Kristóf and Ana we have brought on board just the right mix for Service Development.

TSCNET Services has welcomed Kristóf Almási and Ana Žanetić for the Service Development Business Unit

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Office in course of construction

14.06.2019

A welcoming place in a modern design, where you can work efficiently and with pleasure, where you will find excellent technical equipment, and where you will feel at home as a guest, for example at meetings – this was the approach our office in Munich has taken right from the start. Since the opening in summer 2013, our office space has roughly doubled due to our strong growth and we have made several improvements for employees and visitors. Anyone who visits us these days feels like on a construction site in some places. Once again, it’s all about making even better use of the space for additional employees. It is getting narrower, and an attractive working environment and noise protection measures, for example, are all the more important. In addition, we have to deal with the problem that the round-the-clock services for our customers must continue without any restrictions – it is a bit like surgery on a beating heart.

“All work should be completed by the beginning of August”, explains Edyta Prościńska, Finance & Reporting Manager and one of the main people responsible for the Office Upgrade Project. From a design and technical point of view, all work is directed by the renowned Munich interior designer Daniela Störzinger, who has been focusing on office design for around 20 years. During the reconstruction work, everyone will have to accept a few restrictions. To minimise the constraints, alternative premises were hired from a neighbouring provider of rental offices and coworking space.

“It’s all worth it,” promises Edyta: “The new office will be even more attractive and offer excellent conditions for everyone.” The kitchen and training room, for example, will be completely revamped. There will also be new phone booths – so you can make undisturbed calls while at the same time not disturbing other people in the office. The adaptation to the growing number of employees is just one part of the project’s tasks. “In addition, office technology and security is undergoing a major update and is being prepared for growing challenges and requirements,” explains Edyta.

As the team continues to grow, TSCNET Services has a number of office conversions and extensions carried out. All steps should be completed by the beginning of August.

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Woman of the world with a we-feeling

14.05.2019

“This is the most important member of the team”, says Michael S. Hyatt, and as a successful manager and bestselling author on leadership and business growth, he should actually know. Who he is talking about? The Executive Assistant! Hyatt has developed a compelling idea about this role: “A good executive assistant is like an air-traffic controller for your whole life.” TSCNET Services in Munich now also has such a marvel: 39-year-old Rebecca Brauer, called Becky.

Born in London, she has more than 15 years of experience as an Executive Assistant and has worked for global organisations such as the Financial Conduct Authority (FCA), Barclays Capital, Deloitte, and Citigroup in cities such as London, New York, Moscow, Berlin, and Brussels. She gained a wide range of international experience in different cultures and took on a variety of administrative and project management responsibilities, as well as co-ordinating on-site and off-site events.

In addition to important clients and other stakeholders, Becky on her travels around the globe fortunately also met her husband, a confirmed Bavarian, whom we owe her move to Germany (however, they got to know each other thousands of kilometres away, in California, but that’s a different story). Since New Year’s Day 2017, the two are the parents of an enchanting little daughter. “Becoming a mother has been the biggest challenge yet most rewarding role of my life,” Becky says. Now at TSCNET Services she wants to master both roles and “make my daughter proud”. With all her experience in culturally different and diverse environments she wants to support the management team and the whole company in their development and make them even stronger.

“I felt like I was going to be joining a team of highly skilled, multi-cultural individuals who all have a common aim to make TSCNET a thriving company within their industry and provide exceptional services to their clients,” reports Becky. And she quickly gained traction in her new position. “I felt that the people at TSCNET were very welcoming and had a real ‘family’ feel about the culture right away.”

As always in life, there will also be setbacks and hurdles to overcome. For such times, Michael S. Hyatt had a quote from Edward Everett Hale on the wall of his CEO office: “I am only one, but still I am one. I cannot do everything, but still I can do something: and because I cannot do everything, I will not refuse to do something that I can do.” This by the way also goes very well with air-traffic controllers!

TSCNET Services has welcomed Rebecca Brauer as new Executive Assistant

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New hire: Oscar-worthy move to Service Operations

14.03.2019

When the Academy Awards were ceremoniously given in Hollywood at the end of February, we at TSCNET Services had a relaxed time leaning back: We already had our Oscar. And as the “Roma” director Alfonso Cuarón, probably the most undisputed winner of this year, reminded of his home country Mexico, we were also on the bright side: Mexico indeed is also the birthplace of Oscar F. Muñoz, the new Senior Service Analytics & Quality Manager in our Service Operations unit.

Oscar was born 43 years ago in Mexico City, with officially just under nine million inhabitants one of the world’s largest cities. The connection to electric power was already there: His father was an electrical technician, and at the age of twelve Oscar chose electricity as a school subject. After graduating from the Instituto Politécnico Nacional with a bachelor’s degree in electrical engineering and energy systems, he went to the USA to earn his Master of Science at the University of Illinois at Urbana-Champaign. After about two and a half years as an electrical design engineer and then as a bids & proposals engineer for medium and low voltage equipment, Oscar worked for 16 years in the development of software for use in the analysis, simulation and visualisation of electrical networks, first in the USA, then in Tübingen, Baden-Württemberg.

At the end of 2018, Oscar signed up for TSCNET Services. “I was interested in a career transition from conceiving and implementing software tools for power systems to the utilisation of such software in direct applications within the environment of transmission system operators,” he explains. In Munich, his ambitious goal is to combine his education, his skills, and his many years of experience to contribute to the improvement and development of processes and tools for the analysis and visualisation of complex large-scale power systems. Hollywood, please make a note of this – it sounds like some award-winning deeds again.

Oscar F. Muñoz is the new Senior Service Analytics & Quality Manager in the Service Operations unit

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Welcome, Matthias – let this story grow

07.02.2019

“Hell wie der lichte Tag” (“bright as day”) was the giant lighted lettering of the world-famous Munich specialist for illuminants and lighting systems, which welcomed visitors to the city centre at the Stachus for decades. The slogan comes from Osram, the company from which Matthias Graf joined TSCNET as the new Senior Manager Finance & Management Reporting in the Corporate Services unit, and ultimately suits his core tasks pretty well: to continue the company’s splendid growth story and to reliably shed light on the increasingly complex finances for internal and external stakeholders.

The 35-year-old family man studied International Business at the University of Passau in Germany and the Università di Verona in Italy. He started his career at KPMG, an auditing and consulting firm, and then worked for six years in management positions in the internal audit sector, mostly with an international focus, at Giesecke & Devrient and OSRAM. He has now joined TSCNET to streamline the financial processes, ensure effective controls and provide truly informative reporting. That’s where he keeps up with legendary investor Warren Buffett: “Managers and investors alike must understand that accounting numbers are the beginning, not the end, of business valuation.”

Matthias chose TSCNET because he wanted to be part of a growing international team of motivated people, where the individual takes responsibility and contributes to the continuous improvement of the company. He himself has spent a lot of time abroad and is fascinated by the internationality of the staff, the customers and the services. “Isn’t it great,” says Matthias, “that here the different countries work so closely together across borders to ensure that everyone in Europe can lead a better life thanks to a safe and effective electricity network?” Fully agreed – and if the numbers are on the right track it is even better.

TSCNET has welcomed Matthias Graf as the new Senior Manager Finance & Management Reporting

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Welcome as a new Office Assistant, Jara Ibañez!

06.01.2019

Office assistant positions can be found in all sectors and have a broad spectrum of skills. They are sometimes referred to as secretaries or administrative assistants, but what they actually do is help make an office work. The tasks are very different, often based on the specialisations they have, how much professional experience they possess and what career aspirations they have. This also goes for Jara Ibañez, who joined TSCNET Services as an Office Assistant within the Corporate Services unit at the end of 2018.

The 30-year-old Spanish has successfully completed a vocational training in administration and finance. She grew up in San Sebastián in the north of the country and lived on the Spanish Mediterranean coast before moving to Munich in autumn 2017. In the course of her life, however, she has already travelled to 17 countries. “They all taught me something lasting and revealed a part of their culture to me,” says Jara. Besides travelling and exploring new countries, sport is her most important leisure activity. “Sport is the best way for me to get away from the daily routines,” she explains.

For a total of five years, Jara worked for a manufacturer of dance- and sportswear in administration and customer service. Then she felt a need for change and professional growth, exploring a new culture and challenging herself. At TSCNET, she mainly supports in administrative and financial work. She is particularly attracted by the interesting industry with its advanced technologies and the company with its team spirit and great potential for personal and professional development. “I felt the warm and dynamic environment right away during my interview,” says Jara, “and that proved to be true during the first few weeks here.”

Jara Ibañez has joined TSCNET Services as an Office Assistant within the Corporate Services unit

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Happy holidays and all the best for the new year

21.12.2018

Together with our partners, we at TSCNET Services can look back on a very successful but also particularly challenging year. Most importantly, hand in hand with the power transmission system operators (TSOs) and in cooperation with the other Regional Security Coordinators (RSCs), the regulatory authorities and the various participants in the energy market, we once again ensured a secure power supply in Europe without a single major power outage. However, this has sometimes required all our knowledge and expertise.

As a company of now 15 TSOs from 12 countries from the Netherlands to Romania and from Denmark to Slovenia, we supported more customers, introduced new services and further improved our existing services in 2018. To this end, we expanded our common infrastructure, developed new tools and programmes and hired and trained new employees. We will continue this course in the coming year.

While most of us can relax and spend some time with their families during the festive season, we would also like to call to mind our colleagues who work in our Operator Room and in the control centres of the TSOs on public holidays and at night – power supply is a 24/7 task. We wish you a very Happy Holiday season and a peaceful and prosperous 2019.

TSCNET Services wishes you a Happy Holiday and a joyful New Year

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