“Electricity is really just organised lightning,” said George Carlin, the Grammy award winning American comedian. But this organising thing is bloody complex. To provide exceptional service in the electricity business, one needs to understand the many important pieces of this exciting industry, which form a powerful puzzle together. Ivana Duraković has recently joined TSCNET Services as an Operations Manager in the Business Unit Service Operations and is well experienced in looking at such details. She looks forward to contributing her knowledge to the company’s success together with her new colleagues.
Ivana is 35 years old and originally from Croatia, where she obtained her Master of Engineering degree at the Faculty of Electrical Engineering in Osijek, the economic and cultural centre of Croatia’s Slavonia region. Upon completion of her studies, she felt drawn to the capital city Zagreb and joined Croatia’s transmission system operator (TSO) HOPS. Ivana started her eleven-year long tenure with the company by working in various subsidiaries, for example one specialised in metering devices. After having acquired a wide understanding of the basics, equipment and coordination, she broadened her horizon by taking on new duties as a power system dispatcher. In her new role, she gained insights into the fascinating world of power flows, power system stability, and electricity grid processes. Before joining TSCNET, Ivana held the position of Head of Power System Control Centre at HOPS.
The energy doesn’t stop after work
Looking at Ivana’s passion for electricity, it only makes sense that she is very energetic in her free time, too. She is a climber, snowboarder, and lindy hop dancer, who knows how to perform lindy hop aerials, an acrobatic technique developed in the 30s. As a frequent traveller, she also enjoys learning new languages and even speaks basic Chinese.
At TSCNET, she will use her expertise and power to boost the operations quality and support the team in its daily business. Along the way, she will also have many opportunities to pick up new words in one of the many languages represented in our so diverse staff. She can then tell her former fellow workers about it, after all HOPS is one of the customers and, at worst, just a phone call away.
TSCNET Services hired Ivana Duraković as Operations Manager in the Business Unit Service Operations